This article provides guidelines on what constitutes sensitive information and outlines best practices for interacting with chatbots while protecting your privacy. Learn how to safeguard confidential data and use chatbots responsibly.
We value your privacy and want to ensure responsible use of our chatbot services. Please be aware that our chatbots are not designed to handle sensitive or personal information. To protect your privacy and maintain the integrity of our systems, we ask that you refrain from submitting any of the following information through our chatbots:
- Confidential Information: This includes, but is not limited to, trade secrets, proprietary business information, financial data, medical records, legal documents, and social security or driver's license numbers.
- Private Information: This includes any information you would not want to share publicly, such as personal opinions, beliefs, or experiences.
- Emotional Expressions: While we understand that you may have feelings about our products or services, our chatbots are not equipped to handle emotional responses or provide emotional support. Please refrain from sharing expressions of emotions such as "I am sad" or "I am angry."
Why We Have This Policy
- Data Security: Our chatbots are not designed to securely store or process sensitive information. Submitting such information could put your privacy at risk.
- Chatbot Functionality: Sharing sensitive information can hinder the chatbot's ability to assist you effectively. Our chatbots are trained to provide information and support related to our products and services, not to handle personal or emotional matters.
- User Safety: Sharing personal information can make you or others vulnerable to online scams or identity theft. We want to ensure our users have a safe and positive experience on our website.
How to Get Help with Sensitive Issues
If you have a question or concern that involves sensitive information, please contact us directly at [email protected]. Our dedicated support team is trained to handle sensitive inquiries with confidentiality and discretion.
Thank you for your understanding and cooperation in keeping our chatbots and users safe.